How clockster Became a Key Workforce Management Tool at RAMS Qazaqstan

RAMS Qazaqstan is one of the largest construction companies in Kazakhstan. Founded in 1997, the construction holding has completed over 50 residential complexes, 30 business centers, and several industrial facilities over the past 28 years, acting as the general contractor. RAMS Qazaqstan is part of the RAMS Global group, which successfully implements projects in Turkey, Hungary, the UAE, Germany, and other countries across Asia and Europe.

With a total workforce of over 5,000 employees engaged in various projects, both on a permanent and seasonal basis, the company required innovative solutions for effective workforce management.

“We realized that to efficiently manage a large workforce, we needed modern technologies,” says Arnika Targyn, Head of Human Resources at RAMS Qazaqstan.

Challenges Before Implementing clockster

Before integrating clockster, RAMS Qazaqstan relied on outdated methods for tracking working hours:

• On construction sites: Employees’ arrivals and departures were manually recorded in a logbook, and the data was later transferred to the HR department.
• In office settings: The company used fingerprint recognition devices, but reports had to be manually exported to Excel, requiring significant time and effort.

Processing these records was time-consuming and inefficient, often leading to unreadable data and hours of manual work. Additionally, the lack of cloud-based technology made the system outdated and inconvenient.

Employee requests for leave, days off, and shift schedules were also handled through multiple channels, creating inefficiencies for both employees and managers.

The Solution: Automation with clockster

In 2022, RAMS Qazaqstan implemented clockster—a modern workforce management system. This solution automated multiple processes and elevated HR functions to a new level.

Key Benefits of clockster

• Biometric devices and mobile app: Employees now check in and out via a mobile app with geolocation tracking, which is especially useful for construction sites without fixed systems.
• Improved discipline and motivation: The system has reduced tardiness and eliminated disputes over payroll calculations. Employees can see their working hours in real time, increasing trust in the process.
• Transparency and trust: clockster provides accurate payroll calculations and allows employees to easily submit leave requests, sick days, or day-off requests through the app, with managers approving them promptly.
• Reduced errors and time savings: Previously, the HR department spent significant time processing data. Now, even with a workforce of 5,000 employees, reports are generated in just a few hours.
• Local support and development: When selecting a solution, RAMS Qazaqstan prioritized a locally developed startup with high-quality service. clockster, developed entirely in Kazakhstan by local specialists, provides quick tech support and regular system updates to meet evolving needs.

“Supporting a local business was the right decision. We see how clockster adapts to our specific requirements,” says Arnika Targyn.

Results After Implementing clockster

Since integrating the system, RAMS Qazaqstan has achieved the following:

• 50% reduction in HR department workload
• Increased discipline and reduced tardiness
• Greater transparency in payroll, boosting employee trust
• Faster processing of employee requests
• Improved customer satisfaction due to more efficient operations

Additionally, clockster enables internal corporate announcements, tracks employee birthdays, stores contact information, and enhances internal communication—strengthening corporate culture and employee engagement.

Future Plans

RAMS Qazaqstan plans to expand its collaboration with clockster by integrating it with 1C and an electronic document management system to automate contract signing and other processes.

“We see great potential in the system’s development and aim to make it even more beneficial for our employees,” concludes Arnika.

clockster has become more than just a tool—it is now a strategic partner for RAMS Qazaqstan. The system has automated workforce management, strengthened corporate culture, increased employee loyalty, and improved customer satisfaction.

“Technology helps us enhance the daily lives of our employees and move forward. We are confident that with clockster, we will maintain our leadership in Kazakhstan’s construction industry.”